@2ninerniner2:
http://www.artisteer.com/?p=faq#faq10
When I first bought Artisteer, Artisteer was at 2.0. Are the templates from 2.0 fully compatible with the current versions of cms? NO. You have to upgrade. Yes, no one is forcing me to buy anything. BUT IT COSTS ME $60/year to keep current. According to their facts, they promised 2-3 updates per year. THAT'S WHAT WE ARE PAYING FOR!!! Now that I'm not getting the 2-3 times a year upgrades, do I get a refund, since I bought the upgrade on that promise up front, and they don't deliver? NO. I'm not even asking fro that.
As I posted before, I am not a complainer, but unlike you, I'm not a kiss-ass either!
Artisteer, is the best software at a very fair price. However, the last year or so, their production team is extremely slow, and they are arrogant, and dismissive of their customers. Can you argue these facts? Then let's hear them. Where are the 2-3 upgrades per year that they promised in the FAQ page?
I am not a complainer as you distorted the facts, but impatiently waiting for 4.0. Am I yelling and screaming, like some others? NO. But I am fair in my presentation of facts. Read my previous post again. As much as I hate complainers, the same type of people you talk about, I equally hate people that distort the facts, stretch things to make their false points.
So where am I wrong here? I paid up front $60 (even though nobody forced me) for this upgrade!!! Just because nobody forced me, I should not have any expectations? I should ignore their promises from their FAQ pages? It would at least be nice to get some explanations and/roadmap when they don't deliver as promised. Instead we get ignored. Things were not like this 3+ years ago.
And don't give me the "FREE UPGRADE" crap. We pay for it, although, yes nobody is forcing us.