Manuela Verdadera
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My partner suggested we should hire a call tracking service for our internal audit. What do you think this company is about? How to hire them? Do you have some experience?
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United Bronx
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We hired such company when we wanted to know why the call abandonment rate was so high in our call center. It looked that we were wasting our money with those operators. But that was long ago.
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Rannalhi
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Call tracking, according to my boss, can be used for many service control purposes. To avoid nepotism and biased approach too. He also says that you should use https://calltracking.reviews/ and compare those providers. Then arrange a tendency to have three best selected offers. Out of which you will pick up one company.
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