Move Along
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Time to move along. Artisteer is dead and buried. Tech support won't help you. No bugs will get fix. Your posts won't get answered. You're beating a dead horse.
Give Themler a try. Artisteer is updated it all the time. That's where you'll get support and your questions answered. If you renewed your subscription, it's free. If not, then you should.
http://answers.themler.com/
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