Joomla 3.2 template uppload error


Author Message
Loket

Posted: 11/6/2013
Quote message 

HI
Have just installed Joomla 3.2 and upgraded Artisteer to version 4.2. And then I try to upload the template I get the error message:

Error

There was an error uploading this file to the server.

 
loconz

Posted: 11/6/2013
Quote message 

I had this problem with new joomla releases before.
Because of the way Artisteer templates (and other Joomla extensions etc.. too) install it has to be compatible with Joomla first. I suggest stay with Joomla 3.1.5 (it works for me) until you hear from Artisteer that there is an update to work with that version.

Play it safe... if you have administrators or other backend users who can see the Joomla update feature then I suggest get the ACL component. Then what they dont see dont wurry dem!


 
loconz

Posted: 11/6/2013
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on the news page is the specs for the new version of Artisteer. Note the bottom line shows support for Joomla 3.1

"Bug fixes and improved support for WordPress and Joomla (Joomla versions up to 3.1)."

anyway i have done about 5 websites on the previous artisteer version and it worked ok with 3.1.5
 
JADEN

Posted: 11/7/2013
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Foolishly I have just updated Joomla to 3.2 and get the same error. I cannot gett Joomla to take any of my Artisteer sites! Please fix .
 
ventsislav

Posted: 11/7/2013
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Please, read this:
http://www.vntweb.co.uk/there-was-an-error-uploading-this-file-to-the-server/
 
Eileen
Artisteer Team

Posted: 11/7/2013
Quote message 

Hi Loket,
You need to set "755" permission to your "templates" folder from your website hosting admin panel.
The instruction can be found here:
http://www.ostraining.com/blog/joomla/how-to-change-joomla-folder-and-file-permissions/


Also try to increase the upload size:
http://forum.joomla.org/viewtopic.php?p=1556804

 
Norwegian

Posted: 11/12/2013
Quote message 

Have the same problem i Joomla 3.2
Solved it by log in to cpanel - filemanager -tmp folder deleted all in there.
Uploaded the template to that folder - extracted it.
Back in Joomla 3.2 I and use install from folder...that do the trick.
 
JADEN

Posted: 11/12/2013
Quote message 

Almost!
Quote :
Request failed: 500
when I try and import the template content.

Hopefully the Artisteer team will have affix shortly.
 
Mattak

Posted: 11/17/2013
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Having just spent hours on a template, but can not install on a lack of xml file and a valid package.
Have followed all the advice - deleted everything in / tmp (and then uploaded zip) - fixed file permissions to 755
User Joomal 3.2 and 4.2 Artists





 
Alexandros

Posted: 11/19/2013
Quote message 

Tina,

when you mention that "Artisteer 4.2 should now work fine with Joomla 3.2."

do we need to re-download and re-install?

What action is required for us to do?

Also does Artisteer 4.2 support the "Import Content" for Joomla 3.2?

 
Eric Bernier

Posted: 11/20/2013
Quote message 

Quote Tina:


Artisteer 4.2 should now work fine with Joomla 3.2. Please feel free to report any issues found to the support team.


I don't view any upgrade on my account and verify do not view this possibillity to export for joomla 3.2??? Send me a link please or method
 
Chris

Posted: 11/20/2013
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It's an upgrade they've done at their end on their server - no need for you to upgrade, just re-export your template
 
Tina
Artisteer Team

Posted: 11/21/2013
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Artisteer export server was updated to support Joomla 3.2. No updates to Artisteer itself are necessary, just please re-export your web designs that you want to be compatible with Joomla 3.2.

It's necessary to upgrade to Artisteer 4.2 as versions 4.0-4.1 don't support Joomla 3.2.

Artisteer 4.2.0.60623 supports importing content into Joomla 3.2.

Alistair, please contact support team about this issue:
http://www.artisteer.com/?p=support

 
Chris

Posted: 1/14/2014
Quote message 

Hi Have just upgraded to Joomla 3.2.1, and having the error uploading file, is it meant to work yet with 3.2.1 just want to know before I go looking for other issues.

Cheers
Chris
 
chris

Posted: 1/15/2014
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Guys, really need an answer on this it is holding me up on some projects, don't care one way or another just want to know if it is an issue with artisteer or I need to look elsewhere.
Cheers
Chris.
 
Chris

Posted: 1/15/2014
Quote message 

Quote Norwegian:

Have the same problem i Joomla 3.2
Solved it by log in to cpanel - filemanager -tmp folder deleted all in there.
Uploaded the template to that folder - extracted it.
Back in Joomla 3.2 I and use install from folder...that do the trick.


OK guys apologies I can confirm this works on 3.2.1 thank you norwegian :-)
:-) :-) :-) :-)
 
Norwegian

Posted: 1/17/2014
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:-)
 
Seppe

Posted: 1/26/2014
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Quote Norwegian:

Have the same problem i Joomla 3.2
Solved it by log in to cpanel - filemanager -tmp folder deleted all in there.
Uploaded the template to that folder - extracted it.
Back in Joomla 3.2 I and use install from folder...that do the trick.



Doesn't work for me.
I Always receive an error: "package-file error"
 
Antonina
Artisteer Team

Posted: 1/27/2014
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Seppe, what exactly error message do you get when installing a blank or sample template in you Joomla 3.2? Does the same package work for your Joomla 3.1?
 
Thomas

Posted: 2/4/2014
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I solved my problem my editing the file upload limit in the php.ini from 2m to 20m
 
Yenco

Posted: 2/16/2014
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Have the same template upload issues. Delete everything in the 'tmp' file and upload again.
Worked for me after wasting 2 hours trying to understand why the XML error.


 
Marius

Posted: 7/23/2014
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Hi Seppe,
This also works for 3.2!

Thanx,
Marius