Upgraded to latest pre 3.1 and wont read latest template


Author Message
greg

Posted: 11/13/2011
Quote message 

Hi all,

I just downloaded the Nov 7th release and installed it, opened up my latest project and it doesnt load, full of errors yet under the previous version of Artisteer, there was no problems. Using Joomla template making.

So, I attempted to load older ones. Interestingly, they didnt try to update and they loaded fine. The only difference with this one is that I was using the Artisteer option of Flash in the front page header and the older ones didnt.

So is Flash a problem with the latest Artisteer now or is it something else?

Error comes up with a window saying:

Unable to openfile. Unknown glyph HeaderInner.

I click OK and get another error saying an unhandled exception error has occurred and I can quit artisteer or continue. If I click continue, it never loads. The error details in this second one are:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
Artisteer.Business.ArtisteerBusinessException: Unknown glyph HeaderInner.
at Artisteer.Business.Glyphs.GlyphStorage.(String name)
at Artisteer.Business.Document.Utility.ƒ..()
at Artisteer.Business.Document.Utility.ƒ..ž(Int32 state, Char character)
at Artisteer.Business.Document.Parser.Parse(Char character, Int32 position)
at Artisteer.Business.Document.Parser.Parse(String data)
at Artisteer.Business.Document.Utility.ƒ..Load(String str, Glyph host, Document document)
at Artisteer.Business.Document.Utility.(String glyphs, Document document)
at Artisteer.Business.Operations.DocumentLayout.‰(‚ context, GlyphStorage glyphStorage)
at Artisteer.Business.Operations.DocumentLayout.–(‚ context, GlyphStorage glyphStorage)
at Artisteer.Business.Operations.DocumentLayout.GetGlyphStorage(‚ context)
at Artisteer.Business.Operation.GetGlyphStorage(‚ context)
at Artisteer.Business.Operation.GetGlyph(‚ context, String name)
at Artisteer.Business.Operation.GetGlyph[T](‚ context, String name)
at Artisteer.Business.Operation.GetGlyphChild(‚ context, String glyphName)
at Artisteer.Business.Operation.GetGlyphChildName(‚ context, String glyphName)
at Artisteer.Business.Operations.Post.Colors.LinkColor.(‚ context,  userColor)
at Artisteer.Business.Operations.ColorBase.”(‚ context)
at Artisteer.Business.Operations.ColorBase.‡(‚ context, String value)
at Artisteer.Business.Operations.ColorBase.GetColor(‚ context)
at Artisteer.MyRibbon.Controls.ColorButton.•(‘ list)
at Artisteer.MyRibbon.Controls.ArtControl.Refresh(‘ list)
at .‘.(Object sender,  e)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5448 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Artisteer
Assembly Version: 3.0.0.0
Win32 Version: 3.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Artisteer%203/bin/Artisteer.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Management
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Design
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
kmq_9ppl
Assembly Version: 3.0.0.0
Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
e4rnex76
Assembly Version: 3.0.0.0
Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
{90252a85-635c-4b50-825b-fbc2b928dc09}
Assembly Version: 0.0.0.0
Win32 Version: 3.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Artisteer%203/bin/Artisteer.exe
----------------------------------------
Office2007BlueD
Assembly Version: 1.0.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/Artisteer%203/bin/Office2007BlueD.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


 
Gina

Posted: 11/14/2011
Quote message 

Do you still have previous version of Artisteer installed or have you removed in when istalling new one? (you can have installed both using different folders when installing)

I am not sure why this error occurs, though if previous projects without flash in header open fine, then you could have removed the flash using the previous version of software and then try and open this template with new 3.1 RC.
 
SandiB

Posted: 11/15/2011
Quote message 

I just upgraded to the latest 3.0 and get the same message. I uninstalled the previous 3.0 and now cannot open the templates I created yesterday and this morning. I cannot open templates I created previously unlike Greg. Ironically I can only open the template with flash in the header. I would reinstall the previous version but it is not available. I really need my templates to open.
 
jrgweb

Posted: 11/15/2011
Quote message 

what version do you need??
I think I still have all versions.
 
Garry

Posted: 11/16/2011
Quote message 

Artisteer developers fixed many related issues in latest 3.1.0.45994 beta: http://www.artisteer.com/?p=download_v31b
 
jfrederiksen427

Posted: 9/19/2022
Quote message 

Oh, that's the problem I used to struggle with as well, and I can tell you that it was really bad for my workflow.
 
stenlikuet

Posted: 9/19/2022
Quote message 

Nowadays, workflow optimization actually plays a huge role for a business, and that's why I do everything to increase my work efficiency. Not so long ago, I managed to discover https://www.quoteroller.com/ , and I can say that this software turned out to be an amazing solution for my business, and now I don't waste that much time on documents.