single-php doesn't show the sidebare


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LeopardMan

Posted: 1/26/2010
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All the pages work fine on my Wordpress site, but the single.php. When a visitor clicks on the title of a blog, the blog appears, but with a strange layout. Most disturbingly: the sidebar doesn't show, despite the comment being there in the single.php file.

What could cause this, and how can I solve it?
 
Garry

Posted: 1/26/2010
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Did you make some changes after exporting the theme from Artisteer
 
LeopardMan

Posted: 1/27/2010
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No, I did not.
It has been like this since I installed it, and I only read about 'single.php' yesterday, on another forum.
 
Dave Porter

Posted: 1/27/2010
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If you switch back to the default WP theme, does it work OK ?

 
LeopardMan

Posted: 1/27/2010
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yes - it only happens in the Artisteer made theme
 
LeopardMan

Posted: 1/27/2010
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this is the url"
http://aernoutzevenbergen.co.za/Scribbles
 
LeopardMan

Posted: 1/27/2010
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and here a link to the forum on WordPress...

still looking for an answer or a solution.

any one out there who's willing to help a bit?
 
Garry

Posted: 1/27/2010
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You should contact Artisteer support on the issue.
 
LeopardMan

Posted: 1/28/2010
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I have, but the amazingly non-useful response I got is literally: "artisteer themes are 100 percent error-free".

It made me almost choke in my own laughter to read a response like that...

Only in the Artisteer theme does the sidebar not appear, and only in Artisteer theme is it impossible to leave a comment.

And to then bluntly state as a representative of Artisteer that 'artisteer themes are 100 percent error-free' does make me want a refund as well as an apology...
:-(

unbelievable...
what arrogance.

i shall say that to my customers in future, even when stuff doesn't work: 'my products are 100 percent error-free'.

 
DadOO

Posted: 1/28/2010
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Your sidebar works on my computer. On your blog page OK, and on an article page OK !

Don't understand what you mean? or maybe the problem is solved ?

I don't know if it is because i'm in french, but your website is very slow here (more than 1 minute to load the page)
 
LeopardMan

Posted: 1/28/2010
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It now works because the theme now is a WordPress theme.
The Artisteer theme simply will not work without two major errors: the sidebar and the comments option.

It is probably slow, because it has to upload from South Africa....