Garry
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Simply activate it again with your existing license key.
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Steven
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Done and done. But this is like the fourth time it's asked me to do this.
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Dave Porter
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Hi Steven, It should only ask you if you re-install...
Check with artisteer via support if you think something is wrong !
cheers Dave
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Garry
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Did your Artisteer start displaying "trial" watermarks again after activation, you should try setting display watermarks to no as following: Export options-> watermark-> no
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DadOO
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Same Problem for me : I need to activate every time I reboot my Macbook (Snow Leopard).
I've copied my license key in a .TXT on my desktop so I can Activate quickly 
It's not THE solution, but it's easy like that !
I hope 2.4 will fix that and will allow vertical menu ! And I hope Mac Version will be out the same day as Win Version !
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gapoo
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same with me...activating it again and again on my snow leopard
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Steven
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Happened again today, tried to import a custom logo header, wouldn't work. Tried a few times, nothing was happening. Closed Artisteer and re-opened, now it wants me to activate again.
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Steven
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Ohh didn't even see that, thanks I'll let you know if there are any problems, cheers!
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DadOO
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Quote Dave Porter:
Hi Steven, have you noticed there is an update ?
Has anyone with this problem contacted Artisteer support with this issue ?
cheers Dave
I contacted them.
it was 10 days ago and they gave me the new beta before it's out.
The problem is fixed if you activate by the website (and not by the software)
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Sandra
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Quote DadOO:
Quote Dave Porter:
Hi Steven, have you noticed there is an update ?
Has anyone with this problem contacted Artisteer support with this issue ?
cheers Dave
I contacted them.
it was 10 days ago and they gave me the new beta before it's out.
The problem is fixed if you activate by the website (and not by the software)
I just contacted support. I don't know how to activate by the website - just clicked the link in the activation box after upgrading. I put in my license key but it would not work.
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Sandra
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I contact support and they were fabulous! I was using an improper license code and they sent me my invoice - put it in and it worked like a charm through the program.
Contact support if you need help.
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Dave Porter
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Hi Sandra,
Glad you got it sorted !
Just so it might help others, you say in the previous post 'I put in my license key but it would not work' ! Why was this one wrong ?
TIA, Dave
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Dave Porter
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@Steven, then I think you had better take it up with Artisteer...
cheers Dave
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Micko
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This is also happening to me. I've had to reinstall Artisteer at least 2 dozen times...... I've contacted support.... They sent me a new 'test' version... Same thing keeps happening. I honestly believe Artisteer is not looking after Mac users. I understand that the app for Mac is still in Beta but honestly.. Do you think before they release 2.4 for Windows they would at least put out 1 Final release for Mac? It's only fair.
I guess I'm a sucker for having purchased the program when I only own a Mac. That's what I'm lead to believe.
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