Henk
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Posted: 3/27/2009 Quote message
Hello
i have pay by paypal, but i am waiting für the serail number.
i order 26-03-2009
Transaktionscode: 4134-0195-0941-5098
Artisteer 2.0 Home and Academic Edition,
Objectnr.: 6
Prijs per eenheid: $49,95 USD
Hoeveelheid: 1
Bedrag: $49,95 USD
Totaal: $49,95 USD
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Handelaarsinformatie
Naam: Extensoft Inc
Website: http://www.extensoft.com
E-mail: sales@extensoft.com
Artikelnummer: 6
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Lance
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I would email them directly on this rather than posting here for a faster response.
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Henk
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i send a email bud no answer
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Lance
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Did you happen to try the support@artisteer.com address as well?
I did get a response back from them on a question when I emailed them at info@artisteer.com
Maybe try both of those as well?
They don't seem to have any employees hitting the forums much.
Sorry about our troubles...hope it gets resolved.
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Henk
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U can't help i go to tray to send a email to that adress
thanks a lot.
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Henk
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I send but this error come back to me...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
info@artisteer.com
retry timeout exceeded
I don't no enymore
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Henk
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And again he come back...see below..
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
support@artisteer.com
retry timeout exceeded
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Lance
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Looks like my email went through to them OK, so I sent them a link to this post and hope that may help you get this matter resolved.
Regards,
Lance
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Artisteer
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Hello Henk,
We just resent your order confirmation and license key to info@hrwebdesign.nl
Please provide a 2nd email address in case you still don't receive it.
Lance, thank you for your email.
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Lance
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Your welcome, and thanks for the awesomely fast response!
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Henk
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Lance, Thank u for the support, i have my key now.
Have a very nice day.
Greetings
Henk
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