serial


Author Message
Henk

Posted: 3/28/2009
Quote message 

Posted: 3/27/2009 Quote message


Hello
i have pay by paypal, but i am waiting für the serail number.
i order 26-03-2009
Transaktionscode: 4134-0195-0941-5098
Artisteer 2.0 Home and Academic Edition,
Objectnr.: 6
Prijs per eenheid: $49,95 USD
Hoeveelheid: 1
Bedrag: $49,95 USD
Totaal: $49,95 USD

--------------------------------------------------------------------------------

Handelaarsinformatie

Naam: Extensoft Inc
Website: http://www.extensoft.com
E-mail: sales@extensoft.com
Artikelnummer: 6

 
Lance

Posted: 3/28/2009
Quote message 

I would email them directly on this rather than posting here for a faster response.
 
Henk

Posted: 3/28/2009
Quote message 

i send a email bud no answer

 
Lance

Posted: 3/29/2009
Quote message 

:-(
Did you happen to try the support@artisteer.com address as well?
I did get a response back from them on a question when I emailed them at info@artisteer.com
Maybe try both of those as well?
They don't seem to have any employees hitting the forums much.
Sorry about our troubles...hope it gets resolved.
 
Henk

Posted: 3/29/2009
Quote message 

U can't help i go to tray to send a email to that adress
thanks a lot.
 
Henk

Posted: 3/29/2009
Quote message 

I send but this error come back to me...

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

info@artisteer.com
retry timeout exceeded


I don't no enymore
 
Henk

Posted: 3/29/2009
Quote message 

And again he come back...see below..

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

support@artisteer.com
retry timeout exceeded


 
Lance

Posted: 3/29/2009
Quote message 

Looks like my email went through to them OK, so I sent them a link to this post and hope that may help you get this matter resolved.

Regards,

Lance
 
Artisteer

Posted: 3/29/2009
Quote message 

Hello Henk,

We just resent your order confirmation and license key to info@hrwebdesign.nl
Please provide a 2nd email address in case you still don't receive it.

Lance, thank you for your email.
 
Lance

Posted: 3/29/2009
Quote message 

Your welcome, and thanks for the awesomely fast response!

:-)
 
Henk

Posted: 3/31/2009
Quote message 

Lance, :-) Thank u for the support, i have my key now.

Have a very nice day.

Greetings

Henk