Paid for Product but Key Never Came


Author Message
Michael

Posted: 11/22/2008
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We purchased the product almost 5 days ago and still have not received anything from this company. If we do not hear something soon we are reporting them FBI and FTC as a fradulent company.
 
Marc Smith

Posted: 11/22/2008
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Have you attempted to contact them via their email at support@artisteer.com?

It is very possible that your email may have marked their email as spam... or for some other reason, the email did not make it to your server.


 
Michael

Posted: 11/22/2008
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Yes we have attempted to contact them via email 2 days ago but no response. I will send another email now and see if that gets answered.
 
Marc Smith

Posted: 11/22/2008
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I sent an email to support just a short time ago and got an immediate response.

- Marc
 
Michael

Posted: 11/22/2008
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The issue has been resolved...

My apologies for this, I forgot that my paypal address went to an email address other than my primary.

I DID receive the key and very much look forward to using this piece of software. It’s about time someone came up with an elegant solution to building a website framework.

We are a professional design firm and realize that no product will ever replace a custom web site but if this product works like we think it will it should save us hours and hours of time setting up the basic site.