Unable to export project


Author Message
Ron Vonck

Posted: 10/10/2018
Quote message 

Got message:
" Unable to export project
Reason : wrong server response
Error code 6025.0
Artisteer 4020260623 "

What can I do?
 
Bert

Posted: 10/23/2018
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I have the same problem and I do have a valid licence.
My company is at risk, because I can't publish the theme my costumer wants.

Help me please!!!!!
 
CDE

Posted: 10/23/2018
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Hello
I have exactly the same problem ??
Somebody have the solutions?
 
drhzbg

Posted: 10/31/2018
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Yes - same problem here. Got the same error for Wordpress, Joomla, Drupal. Even blank projects without any changes.

btw: sending an error-report does not work too: emails will be send back with "unknown recipient"
 
Iain

Posted: 10/31/2018
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:-(

Same issue - it looks to me like the activation server is not responding, and there do not seem to be any responses here ... is Artisteer gone? On Holiday?
 
I T Services

Posted: 11/2/2018
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Same here anyone found a fix ? i have opened a ticket wating for reply
 
I T Services

Posted: 11/2/2018
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Please try the following:
1.Uninstall Artisteer completely
2.Remove all the registry records related to Artisteer (http://pcsupport.about.com/od/windowsxp/ht/deleteregkeyxp.htm)
3.Delete completely the folder "Artisteer4" in :\Users\...\AppData\Roaming\Artisteer4.Install Artisteer again.
Make sure that you are an 'admin' user and you do not have firewall, proxy or antivirus app enabled that may be interfering with the network.
5.Reboot the machine.
6.Re-enter the license code in the Activation window, File-->activation...
7.Click "Activate".
8.Re-run Artisteer and try saving and exporting a blank or sample project.
Use this release: http://files3.artisteer.com/Artisteer.4.3.0.60928.exe

 
drhzbg

Posted: 11/7/2018
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still not working for me. error-code 602-0 with artisteer 4.2.06ß623
 
Iain

Posted: 11/8/2018
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The export should now be working - thanks to Sergey F at their support desk.

I have had an extended conversation with them, and after initially getting 302 redirects from their webservice export function - I have now been able to export a Joomla template from Artisteer 4020260623.

I did provide them with a wireshark trace of the communication, and after doing that - the service was fixed within 24hrs

Good work!