Cannot read replies to Support tickets


Author Message
Dan

Posted: 1/27/2016
Quote message 

Re: 192544

When I try to log into the site to read my support ticket updates, the Login screen will not let me in even though I know I am typing in my correct email address and password.

Would someone from support kindly email me the response to the ticket number above I've just received but cannot see or access?

Thanks,
Dan
 
Tanya
Artisteer Team

Posted: 1/28/2016
Quote message 

Hi,

Please create a new support account and contact us via support.

Best regards,
Tanya
 
Dan

Posted: 1/28/2016
Quote message 

I did that yesterday, but nobody has responded.