Artisteer 4.2 behind a NTLM proxy doesn't work


Author Message
Bruno

Posted: 12/6/2013
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I work behind an office firewall with NTLM proxy and since artisteer 4.2 I can't export anymore because Artisteer isn't able to authenticate correctly behind an NTLM proxy.
When will Aristeer be able to handle this correctly? Or will there be an option to disable the need of an internet conection for artisteer?
 
Antonina
Artisteer Team

Posted: 12/6/2013
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Bruno, please try adding this ip to your firewall or proxy exceptions, this should help:
http://54.218.66.112/
 
krishang

Posted: 1/13/2014
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I have the same problem. I cant export the templates as get a message saying no internet connection. however I am not using a proxy.
 
Eileen
Artisteer Team

Posted: 1/13/2014
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@krishang
Hi! I would recommend that you contact Artisteer support about this issue and provide them with error screenshot.
 
Bruno

Posted: 3/12/2014
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Quote Antonina:

Bruno, please try adding this ip to your firewall or proxy exceptions, this should help:
http://54.218.66.112/

Hi I'm sorry but Im not allowed to add any exceptions to our firewall.
If you change the programm in such a way you should implement ntlm proxy authentication for professional users with a firewall!