Template Import Content from Joomla 3 and Artisteer 4.1 problem

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Posted: 5/5/2013
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Hi I am trying to import a template from artisteer with the content,

I am exporting the template as a zip with the content button ticked,

In Joomla I upload the template via Extension Manager from the drop down.

But then for the life of me I cannot find the:
Install Content From A Template via the template styles.
When clicking on the template there is only screen with the options:
Style Name *

Template description

What am I doing wrong?

i have upgraded to Joomla 3.1.1 - "import content from template button" does not exist on Joomla! 3.1.1- it was working fine on Joomla! 3.0.3

Joomla 3.1.1

Joomla 2.5.11


Posted: 5/5/2013
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joomla 3.1.1


Posted: 5/5/2013
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In the hathor theme works fine

Posted: 5/6/2013
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I have the exact problem :(

Posted: 5/6/2013
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Hathor theme did not solve the problem. Another thread with the same issue - http://www.artisteer.com/?post_id=221371&p=forum_post&forum_id=20


Posted: 5/7/2013
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It has been resolved as it is said here (i have not tested though) :


Igor Cardoso

Posted: 5/31/2013
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Resolvi da seguinte forma:
Na administração coloquei o TEMA " Hathor - Default" e fui nas opções do meu Template, e apareceu a opção de 'importação do conteúdo'.


Decided as follows:
In the administration put THEME "Hathor - Default" and went on my Template options, and appeared to option 'Import Content'.


Posted: 6/4/2013
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I have the same problem, joomla 2.5.11 and artisteer 4,1,086.. i install the template i activate it, but when i import conntent i have error : request failed 500. Help...

Posted: 6/4/2013
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@ alessandro

Try setting permissions of your Joomla installation folders to 755 and files to 644 and make sure you are running PHP 5.3.x


Posted: 7/15/2013
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in windows 7 how can i set the permissions in the installations joomla folder to 755 and 644.

Posted: 7/15/2013
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@ yravelo

You can easily change permissions using an FTP.

Posted: 9/20/2013
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Has this been solved yet?

Artisteer 4.1 doesn't give me the option to upgrade the Joomla plugin (v1), and the Hathor work-around isn't working either. :(
Michael S.

Posted: 9/21/2013
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Artisteer 4.2 RC does not give the error 500 even without changing permissions. So thats solved. But other things don't seem to work.


Posted: 9/30/2013
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i changed permissions but still have:
Request failed: 403

any ideas to solve this?

Posted: 10/13/2013
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I have the same problem - can't upload content from artisteer created template. I can solved problem as Igor Cardoso mention :-) - for now on localhost server (Xampp). Hope that will be the same on external server.

Posted: 3/30/2014
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i am using joomla 3.2.3 i have created a theme using artisteer 4 .i have uploaded the template to my joomla admin page but when i am clicking on the button "import content " it is producing an error as "Request failed 500 error"
Artisteer Team

Posted: 3/31/2014
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Hi Theiva,
most probably it is related to template size (I assume that it's pretty large) and PHP settings.
Check and adjust the setting in php.ini file as shown here:


Posted: 1/2/2015
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I went to template manager and clicked on the title of the template I am using. (same screen where you choose which pages the template is to be used with).

There was a big button that said "Import Content". That worked for me!

Posted: 1/14/2015
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I have had the exact same problem, but the Artisteer support team solved it.
It is very importent that you export your template in the same version as your Joomla. You can not export in Artister to Joomla version different from the version your Joomla server is running. Allso you have to include ARTX project and Content. I have purchased the new Artisteer v. 4.3.0 and updatet my Joomla to Joomla! 2.5.28 Stable. Now all is working..import button and all

Posted: 6/25/2017
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Quote estesasi:

In the hathor theme works fine

I changed from ISIS to hathor theme and when I click the button import content , it shows me a message 'Request failed: 500'

Is there a solution? what can I do ?

thank you


Posted: 12/4/2018
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with the new update of Joomla is the import of the Artisteer 4 Temple no longer knows why
Nike Lakerveld

Posted: 1/14/2019
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I really would like to know how to solve this problem. It is just not possible to upload the content of an Artisteer Template in to Joomla 3.9.1. Please Artisteer lets solve this issue. Thank you!