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Jeymar

Posted: 7/9/2017
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I have exactly the same problem. I use the latest version Of Joomla 3.7.3 and Artisteer v4.x

After so many new versions, you'd think that Artisteer would have learn to make their template more compatible with Joomla. Instead of having their customer struggle to get things working.

For past experience, don't expect anyone from Artisteer to read your message, they just don't care. Good luck.

If I do find the solution, I'll post it here to help you guys out.
 
Jeymar

Posted: 7/15/2017
Quote message 

I had the same problem. Actually it is not a problem. Click on the 4th menu from the left which says: "Layout", then click on "Widgets, a list will appear, offering to insert 6 different widgets to install.

Once you've installed the template, click on the template's name and then on the Import content button. Save, go back to your maiin page, refresh and voila, yor widgets appear.

I struggled with this problem, as you can read from my previous post, blaming Artisteer, while they were absolutely not responsible. But I still wish they would have posted this simple solution.