Problem with support request submit


Author Message
Charles Young

Posted: 7/30/2012
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I am logged in and trying to submit a support request and I get the following error message:
"The Create Password information is required." under the "submit support request" title.

Can you explain why this is happening and what I need to do.
Thanks,

Charles Young
 
Garry

Posted: 7/31/2012
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Try using different browser, if you lost you password you can use a different email.
 
ugnio

Posted: 8/20/2012
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what if I dont have another email? Can I somehow retreive the password or make a new one?
 
mina

Posted: 8/20/2012
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try to delete your cookies