Artisteer won't save

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Posted: 6/22/2011
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We see that you are using a stolen version of Artisteer with an invalid license key that you obviously did not purchase. This is unfair to us and to all customers who purchased Artisteer. And this issue was discussed plenty of times here in the forums.
Please immediately remove software cracks from your computer.
If you want to use any product please purchase it, then you can also contact product support for help.

Additionally, please do not post problems in the "User Tips" forums when you do not have any tips for other users.

Posted: 7/14/2011
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Hi Shady! Solution for u, i read u cannot saved in artisteer 3, but use artisteer 2.6 it will saved and no problems!

By the way , i used cracked artisteer but later change to paid original version!

I request is, never download crack version of Any Program!


Posted: 7/20/2011
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@ matt

Please contact Artisteer support if it is Legit:

Posted: 7/25/2011
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I have the problem with saving artisteer project too. I have of course official paid version and problems started some months ago with some 3.xx beta version. From that time I tried a lot, I also collaborated with artisteer suppor by creating logs etc. but the problem are still here.
Finally by using last version I have the problem not every time but sometimes and after PC restart it is possible to save ...

Posted: 8/25/2011
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This happened to me also. I downloaded a trial version from the website, install it and try to create a template. When I tried to save, it failed. The error message said

"Unable to save file"

Is it normal? Can't I use the trial version to save a template? FYI, it happens for all templates


Posted: 9/19/2011
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hi everyone i am new at artisteer
i use it because i like Artister CSS style engine inside Artister
i have the same problem saving project on .artx extension
but that is not important
what i wont to say is that you can edit dose files in every html & php editor

just put the tings on it's place, export teple & edit it how you want

you can change links, content EVERYTHING

you just need to learn html programing an your site is DONE

Sory For BAD English :-P

Posted: 9/19/2011
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just put the tings on it's place, export temple & edit it how you want

you can change links, content EVERYTHING

you just need to learn html programing and your site is DONE


Posted: 12/6/2011
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I have Artisteer (genuine). Unfortunately, whenever I try to save an .artx file, they say that there is an error and they are unable to save. Please help.

Posted: 12/6/2011
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If you had read this thread you should have noticed two things.
1. This is the wrong place to post this problem.
2. Contact support.
Not a theif

Posted: 7/17/2012
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LMAO! So many theifs out here... Artisteer reply the dude who cannot purchase. Whats wrong with you guys, shame on you.

Posted: 8/3/2012
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I have the paid version and after several updates all of a sudden had an issue with saving changes to existing templates.
Found out that I needed to "Activate" after each update....then my files saved.
Also found out the updates didn't completely uninstall the previous version. I still had a start menu item that opened the older version.

Posted: 8/4/2012
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Major version doesn't uninstall existing old versions, like 4.x doesn't uninstall 3.x

You should contact Artisteer support on the activation issue.

Posted: 3/1/2013
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Not to be rude, but don't be so smug. I purchased a license key and am using a fully legal copy and suddenly I'm having the exact same issue, and it was working perfectly earlier today. :-/

Posted: 3/26/2013
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First: I'm using a licensed Version of Artisteer.

My project is crashing every time when I try to load it again.

I have no older Versions of Artisteer installed. I bought a new laptop with Windows8 and installed and licensed the program. I have 8gb ddr3 RAM but every time I load my project, it tells me that there is a system.out.of.memory.expection

Sometimes it loads but next time it doesn't ... serveral times there is an error message, that a file could not be loaded, but the Software doesn't tell me which file. I can't send the crash-Report, 'cause the is also an "MAPI-Error"

When extracting the project it also crashes.

When lucky, I opens the project but no save is possible .. I got an error message "error while creating the XML-code" an after that the Software crashes.

I can't go working on ... but i have to finish till eastern. I used the Support, but not sure to get an answere in that short time.

Knows anybode help, how to rescue the file and not to have to restart ...

Sorry for my bad english ...

Posted: 3/28/2013
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@ AgentHerby

I'll suggest you to contact Artisteer support with your saved .artx file.

Dr. Ahmad

Posted: 7/3/2013
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how can i save the page I've created as a .htm file to use it
it only save it as .artx file
please help :)
thnx in advance

Posted: 7/4/2013
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@ Dr. Ahmad

Not sure I understand, can you explore it in some detail ?

Posted: 8/29/2013
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Hi, can you tell me what the price of the software and how it can be purchase. Can I send money with my Moneybookers account?

Posted: 8/30/2013
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Sure glad I read these user tips.

Every single post in this thread - a quality 'user tip' of immense help. Thank you everyone.

No doubt I will now be able to get three times as much work done in half the time.
Artisteer Team

Posted: 2/11/2014
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This error was common for Artisteer
If you're still using Artisteer 3.1, please switch to this latest update: (Win) (Mac)

Check out here whether it's available for you without any upgrade.

Posted: 3/7/2014
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I have the error " There was an error generating the XML "
Not able to save the File. I am using the Artister 4.2 ( Latest updated Version )

Please Help...
Below is the Error Log file message.

13:21:59 - ERROR - Comp=SHREEM-DT - PID=1512 - Time=00:02:27.0217 - Thread=1 - Exception message = There was an error generating the XML document. - Stack:Control.InvokeMarshaledCallback => ExecutionContext.Run => ExecutionContext.RunInternal => RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup => ExecutionContext.runTryCode => Control.InvokeMarshaledCallbackHelper => Control.InvokeMarshaledCallbackDo

Artisteer Team

Posted: 3/17/2014
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Most probably the issue is caused by the size of your project. If you're using large images in your project, decrease their size before inserting them into the project. It will help.

Posted: 10/14/2014
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Quote Kevin:

I have Artisteer v4.2. Unfortunately, whenever I try to save an .artx file, they say that there is an error and they are unable to save. Please help.

kindly help me...

Gigi Paul

Posted: 1/19/2015
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I have the same problem - contacted Support - we worked back and forth for a couple of weeks, they could not solve the problem - just said it was something in my computer and gave up...
Artisteer Team

Posted: 1/22/2015
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Please provide the ID of your support case so that we could double check.

Posted: 5/3/2017
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hi every one , i troubled the same problem.