System out of memory exception error several times

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Posted: 5/15/2011
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I get this CONSTANTLY, and often I get even less-well-mannered indications that there are serious memory problems. I've contacted support about it several times, and all they say is that "there are memory issues" -- I'm still waiting on a real release which will ADDRESS those memory issues.

Oh, the other issue, which I'm willing to bet is yet another "memory issue" is that it gets slower, and slower, and slower, and slower... and finally it won't respond at all and you have to contrl-alt-del just to get it closed, which of course means you lost whatever you were unable to save before it finally just died. THAT is infuriating.

Please, Artisteer, nevermind those silly Macs, give us a REAL release for Windows that ACTUALLY WORKS!! I've been haunting the news page for about 6 wks now waiting for a real release and all you've put up since the RC release was that stupid Mac thing. ARGHHH!


Posted: 5/29/2011
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Quote AndriaD:

I get this CONSTANTLY, and often I get even less-well-mannered indications that there are serious memory problems. I've contacted support about it several times, and all they say is that "there are memory issues" -- I'm still waiting on a real release which will ADDRESS those memory issues.

Hi AdrianD,
I was about to purchase Artisteer but, I found out about this memory problem.
I'll be building blogs to be used with Wordpress.
Do you think I'll having that problem too or it's just for big jobs?
Thank you.


Posted: 7/20/2011
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Same as above issues. The bigger the site got the slower it goes, now I cant save at all! Only 104 mb! I want a fix or my money back I bought this about 4 weeks ago.

Posted: 7/20/2011
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Same as above issues. The bigger the site got the slower it goes, now I cant save at all! Only 104 mb! I want a fix or my money back I bought this about 4 weeks ago.

Posted: 8/15/2011
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Hi Karen,

I suggest you to contact support with details of your crashes.

Posted: 9/11/2011
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I am playing around with the trial version...

Same issues, after using the program for awhile it slows to a grinding halt, errors pop up, and then it finally crashes.

Love the concept of this program but I WILL NOT BUY until I see these issues resolved!!

Clive Howick

Posted: 1/29/2012
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I am still having this problem. I have updated to the latest version but its still coming up with the out of memory exception.
My system runs fine on everything else and is a bit of a monster to be honest, (Huge specs for this program).
Have contacted support so its now time to wait and see.
Possible buyers beware!!

Posted: 10/1/2012
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I installed the version 4 update, and all is well. No more crashes, and the DNN skin I designed now looks right.

Nice work, guys!

Posted: 3/20/2013
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Amazingly ... There is STILL NOTHING DONE about the problem.


Posted: 4/16/2013
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Same problem. Really annoying!!!

Posted: 5/3/2013
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Same Problem as above. Could the Artisteer team please, at least comment on this issue?

I'm working with a aprox 30mb.ARTX file, and it keeps crashing on me when I'm saving, and when exporting to server, with the FTP-export function (when Include ARTX Project is tagged on)

The page has a lot of child-pages... and that seem to be the problem. When I work on other project with few pages, there's no problems!

Posted: 5/16/2013
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I have payed for the update, but I also have the memory problem within minutes of work. So I can`t work with this artisteer.

I want a fix or I want my money back.

Posted: 8/15/2013
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Tested the beta version of 4.2 -the memory issue is still there.

7 times I tested it, using an existing project built in 4.1, I duplicated a page (awesome feature btw), applied some minor changes (added text, added a table, applied a border to a column, just really small stuff) and then tried to save it and always get the bloody 'out of memory' error... obviously they don't intend to fix it, so, I give in, back to DW.. the reality is that artisteer is pretty much dead.

If it isn;t fixed, how will I use my existing projects with it?
Re-create them again? (have had to do this twice, upgrading to v3 and then to v4.1).
I have contacted support on this issue since v3, finally the response last month seemed better than any previously ...

Artisteer Response 23/7/13 - " Hi, Thanks for contacting us. Our developers are researching the ways to improve the memory usage. But unfortunately I can't provide any time frames when they will finish."

So is what they're saying, basically, that I can go 'F' myself??
(At least they're not blaming me anymore... like it's the project or my computer or I had too many images or too many pages etc) I have tried it on 3 laptops and 2 desktop computers worthy of gaming or video editing.. how can it be my computer if any one of them is only using 30% (majority of which is in use by artisteer anyway) of the ram or cpu?? How can it be out of friggin' memory?

Posted: 8/24/2013
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5 hours of trying to retrieve my work...

Only thing that works is to restart my computer and then a bit, but it does not work everytime either.

I only have this program with my big website. Smaller websites werk fine.

I am really dissappointed with Artisteer...

Posted: 8/26/2013
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I posted this a few days ago in a different thread on the forum, might help someone here?
It is not perfect, it is not a fix, it just makes my 4.1 a little less quick to throw tantrums, so less memory and saving issues.

You may or may not know this trick, but I used to do this to speed up photoshop. I don't know why I did not think of this ages ago with artisteer (v3 and v4).

I have tested this trick with v4.1 and v4.2beta and I and finding it really has helped the speed of the program, and just because of that I am not getting as many save errors, crashing, lagging etc. and the 'memory' used stays pretty stable during editing. :)

1. go in to the task manager with Ctrl Alt Del
2. go to processes
3. at the bottom of the window, click 'show processes from all users
4. right click on artisteer.exe
5. go down to set priority, and select the priority you want (fastest is realtime)

(Something else which might help is to run artisteer program as administrator by default. to do this:

6. go down to properties
7. in the new window, select the 'compatibility' tab
8. at the bottom of the window, check the box next to 'run the program as administrator'... and you're done

it may be a different process in other windows versions (mine is win 7).

May help some of you like it helped me.

Posted: 9/2/2013
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I have had feedback from the Artisteer Helpdesk and they suggested that I delete all photo's and then lower the pixels of each photo before reloading. This seems like a workable solution for the website has many photos with a good pixel value.

Posted: 11/27/2013
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Got the newest version of artisteer now. The problem of slow working software is gone, works faster now.... but still :

The memory problem is still there ! I can't believe Artisteer hasn't solved that problem yet. I mean, we all payed a big amount of money, and it's not working...
I have got a shop to run, and my website means a lot to the company... it just COSTS me money as long as Artisteer does not solve the problem !

Anyone knows if there is some news about it?

ARTISTEER .... TIME TO ACT !!! People will not wait forever, WE PAYED FOR THIS ...
Mark H

Posted: 12/15/2014
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Having the system out of memory exception error. Updated the version I had to the most current and still getting this error. Very irritating.

Posted: 3/3/2015
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La solucion es tan simple como reducir el tamaño de las imagenes, es lo que yo he hecho, tenia imagenes muy grandes y me daba error. Cuando he cambiado el tamaño todo ha vuelto ha empezar.

A ver si le vale la solucion. Suerte

Posted: 1/19/2016
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Guys i have really the same problem and i lost 1000 times my works they are only 100 mb---- i dont know what to do++++
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after i work in website template, when i want to save my work artisteer crash and i get this message
Type : System.OutofMemoryException
i have a preaty good computer....win7 sp1 , i5 750, 4gb ddr3 ..... i have no other error in other programs ...dreamweaver, photoshop , games ....only artisteer 3 have this error .....i found a solution on microsoft website but win7 sp1 has already memory optimized...
Any ideas ?
My project is big...i work on him from 2 months.


Posted: 7/20/2016
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I Have the same error, I just bought this software and I can't save my sample, I have a good PC win 7utl. sp1,i7 4790, 8gb dd3. And the program slows down like I was lunching gta V 10 times, I can't even slow down my computer with other programs like this... What can I do???

Posted: 7/20/2016
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When I open my project it says Unable to open file. system.OutOfMemory. When I save it it is the same, but it says Unable to save (not open). If I do my project like I write a letter than save, insert a picture and save, than the program saves it but I have to wait 1-2 minutes for 1 save... So like this I'll never finish my website.... It is only 100-150 mb... And what will I do if I can't save it anymore???

Posted: 7/20/2016
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And guys I'm using Artisteer. this software in 2016 not the Artisteer 3 in 2011... WTF???

Posted: 10/18/2016
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este programa es una mierda aver si algun dia lo arreglan tengo el mismo problema
Milton Rody

Posted: 9/23/2017
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Hola que tal con todos Tengo la Version 4.3 de Artisteer y tambien tengo el mismo problema y no tengo alguna solucion, System.OutOfMemoryException. Mientras mas cosas vas haciendo con la pagina se va poniendo cada vez mas lento y mas lento y cuando uno quiere exportar sale el error de System.OutOfMemoryException.