Chris
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Nothing ... I just installed the updated package (2.1) and it is still opening nothing (neither old, nor new). I am loosing too much time. I re-start every time on a template, save, re-open and error message comes up (obviously loosing all my work, and a full 3 days with it).
All files saved (.artx) are 48 bytes... and I'm sure there's something wrong in that!
Help me out guys ...
Chris
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Alex
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Using the 2.1-Version.
I think, the problem is the PNG-Format in the Header / Foreground-Photo.
The first .artx Test Save with the original Photo from Artisteer (File Size after saving: 62KB) works, the second file with jpg (size: 141kb) works again, but no way....there is a white background!
But the third test-Save with a png file (Filesize after saving: 311 kb) doesn´t work.
i could´nt reopen this file after i started artisteer new.
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Error
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You don't have permission to open this file.
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OK
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Hope the next version includes a programm to clean the .artx File to using again my hard work...
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Garry
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Quote Chris:
Nothing ... I just installed the updated package (2.1) and it is still opening nothing (neither old, nor new). I am loosing too much time. I re-start every time on a template, save, re-open and error message comes up (obviously loosing all my work, and a full 3 days with it).
All files saved (.artx) are 48 bytes... and I'm sure there's something wrong in that!
Help me out guys ...
Chris
You should contact artisteer support at: support@artisteer.com
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chris a
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good at the beginning.. but suck at the end ?
what kind of program that can't open their own save file (artx) ?
i try to just change the color and save it..
i restart the program and cant open it ?
it says it was save by the older version ? WTF ...
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Don
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If you look at the date of this thread you will see they are very old.
Posted: 5/6/2009
You need to start a new thread and give details like which version you are using and what CMS it is for.
If it is a major problem you need to put in a support request directly to Artisteer using the support link to the left.
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