Crash Upon Start-Up in All Versions


Author Message
Jeff

Posted: 3/26/2009
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I tried the most recent Artisteer demo, along with version 1. Both crash after I select to try the standard edition.

I am running Windows XP w/ AMD processor.

This is the detail of the crash:

AppName: artisteer.exe AppVer: 2.0.2.15312 AppStamp:49b16cc6
ModName: mscorwks.dll ModVer: 2.0.50727.3082 ModStamp:492b82c1
fDebug: 0 Offset: 00141621

I tried upgrading to the 3.5 .NET framework and that didn't help. Any ideas? I really want to try this out i've heard great things.
 
Fiona

Posted: 3/27/2009
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I think you need to contact Artisteer support:
support@artisteer.com

Good luck
 
Jeff

Posted: 3/27/2009
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What .NET framework does Artisteer use? I could try uninstalling and re-installing that framework version.
 
Robert

Posted: 3/30/2009
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I have the standard edition and the program crash when I'm finishing the template. My message is different because give me a memory warning. Apparently the program require a lot of memory. The rare thing is when I minimize the program the other software in my computer still running fast as allways but after a time I have to save fast and close my job. But I am speculating here about what can be the problem. I hope some support of the artisteer team can help me with this issue.
 
Greg

Posted: 4/13/2009
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Quote Jeff:

I tried the most recent Artisteer demo, along with version 1. Both crash after I select to try the standard edition.

[...]

I tried upgrading to the 3.5 .NET framework and that didn't help. Any ideas? I really want to try this out i've heard great things.


I have the same problem, when I click on either the standard or the home editions it will crash.

I am running on Windows Vista with .NET framework 3.5 (not with SP1). Any ideas?? :-/
 
mary

Posted: 4/25/2009
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Artisteer support will tell you it's your problem.

This issue needs to at least be identified by experts who know about the running environment so the artisteer customers can alter their computer settings.

It's annoying to have to reinstall the software every time I want to use it.