Registration is required each time I use the program


Author Message
Ralf

Posted: 2/18/2009
Quote message 

Hi,

I need to renew the registration each time I use the program to export a theme.
I have V1 and V2Beta installed.

Is this how it's supposed to work?

Ralf
 
Marc Smith

Posted: 2/18/2009
Quote message 

I have both versions running, side by sisde, both registered and working with no issues.

Did you install these as the administrator of the machine it is on?
 
Ralf

Posted: 2/18/2009
Quote message 

Yes, it's an admin account.

When is 2.0 supposed to come out?
Maybe I wait for that and see if the problem persists.

Ralf
 
Ellin

Posted: 2/19/2009
Quote message 

Ralf,
both versions could be installed and used on the same PC. It should not be a problem.
I recommend that you contacting Artisteer support about registration issue.

Ellin
 
Marc Smith

Posted: 2/19/2009
Quote message 

Ralf,

This is an issue with your machine or admin priviledges of some sort. I do two to three themes a day and have never had to re-register the software for either V 1 or the Beta.

Contact support@artisteer.com with any error messages and screen captures that you get for them.